Archive for the ‘Marketing Planning’ Category

See our new ‘Credentials’ presentation

Tuesday, April 25th, 2017


What are the ten steps used in ‘Discovery’ workshops? Steve Bax gives the details.

Thursday, December 1st, 2016

What is the customer journey?

Thursday, December 1st, 2016

Steve Bax talks about what Bax Interaction does

Thursday, December 1st, 2016

Companies that create exceptional customer experiences can set themselves apart from their competitors.

Wednesday, October 26th, 2016

Demographics are dying

Monday, October 17th, 2016

What our clients say -The HR Specialists

Wednesday, March 27th, 2013


“We would like to thank you for helping us put together our marketing development plans recently, especially at a time when we are growing our business and have exciting ideas to pursue.

We particularly found the initial discussions and mapping exercise very useful in collating our thoughts, prioritising and planning the best way ahead.  Your business and marketing experience, expertise and practical help was extremely beneficial, as always – and the day was fun and informative!  The follow up action plan that you produced will no doubt help keep us focussed and on track to ensure we continue to expand and have a successful outcome.  We look forward to reporting back and reviewing our progress with you!

We would not hesitate in recommending you and your company to anyone, in whatever market sector they operate in.”

Laura Hopson FCIPD, Director – The HR Specialists